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User guide

Manage pets and appointments.

Manage appointments

Centralize appointments for all your pets from the dashboard.

View

  • Upcoming and past appointments
  • Date, time, veterinarian and consultation type
  • Status (confirmed, pending, cancelled)

Cancel

From My appointments (/user/appointments), you can cancel as long as the veterinarian's minimum notice period is met (Profile → Services, Cancellation notice option). A confirmation email is sent. Late cancellation fees may apply if configured by the practitioner.

Pet profiles

My pets → profile → Edit to update information.

Medical record

You can view read-only items shared by your veterinarian: vaccinations, consultations, notes and attachments when available on the pet profile.

Account settings

Profile, contact details, photo and preferences from Settings.

Notifications

  • Appointment emails and reminders
  • Notification preferences in your profile

Privacy

Profile visibility, data sharing and account deletion per our privacy policy.

Payment and billing

For some online bookings, secure payment via Stripe may be required (especially for late cancellation). Add a payment method in Payment methods if requested during booking.