Sign in
Check the email entered, your spam folder and that your account is verified. Reset your password if needed. If a magic link expired, request a new email from the login page.
Appointments
If no slots appear: the professional may not be bookable online, the calendar may be full, or your browser timezone may be incorrect. Directory profiles (without booking) remain viewable for contact details.
To cancel, go to My appointments: the minimum notice depends on the veterinarian's policy (configurable in their professional workspace).
Notifications
Check preferences in Settings and allow Vetzy emails in your mail client. Reminders depend on the data you provide (vaccinations, appointments).
Search and profiles
Widen the geographic area or remove filters. The directory is fed by real professional data; some cities may still be being enriched.
Need help?
See the FAQ or support center. Include your browser, the page concerned and a screenshot if possible.