Terms of Service

Introduction

Welcome to Vetzy. These Terms of Service ("Terms") govern your access to and use of the Vetzy platform and services. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account, accessing, or using Vetzy, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

Service Description

Vetzy provides a platform connecting pet owners with veterinarians, enabling appointment scheduling, medical record management, and related veterinary services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account and to update such information as necessary.

Appointments and Services

Appointments booked through Vetzy are subject to availability and confirmation by the veterinarian. We facilitate the connection between pet owners and veterinarians but are not responsible for the quality of veterinary services provided. All veterinary services are provided by licensed professionals.

Payment Terms

Payment for services is processed through secure payment gateways. All fees are clearly displayed before booking. Refund policies are determined by individual veterinarians and may vary. Vetzy may charge platform fees as disclosed at the time of booking.

Privacy and Data

Your use of Vetzy is also governed by our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable data protection laws. By using our services, you consent to our data practices as described in our Privacy Policy.

Prohibited Uses

You agree not to use Vetzy for any unlawful purpose or in any way that could damage, disable, or impair the platform. Prohibited activities include but are not limited to: fraud, harassment, unauthorized access, or violation of any applicable laws.

Intellectual Property

All content, features, and functionality of Vetzy, including but not limited to text, graphics, logos, and software, are owned by Vetzy or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Disclaimers

Vetzy is provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, secure, or error-free. Veterinary services are provided by third-party professionals, and Vetzy is not responsible for the quality or outcome of such services.

Limitation of Liability

To the maximum extent permitted by law, Vetzy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Indemnification

You agree to indemnify and hold harmless Vetzy, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the services or violation of these Terms.

Termination

We may terminate or suspend your account and access to the services immediately, without prior notice, for any breach of these Terms. You may also terminate your account at any time by contacting our support team.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vetzy operates, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of the services after such changes constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms, please contact us at legal@vetzy.eu or through our support center.